Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing our website or engaging SIAGB for consulting services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Where a separate written agreement (such as a Statement of Work or Master Services Agreement) exists between you and SIAGB, the terms of that agreement will prevail to the extent of any inconsistency with these Terms.

2. Our Services

SIAGB provides artificial intelligence consulting services, which may include:

AI strategy and roadmap development
Machine learning model design, development, and deployment
Data analysis and engineering
AI integration and automation solutions
Technical advisory and training

The specific scope, deliverables, and timeline for any engagement will be defined in a proposal or Statement of Work agreed upon by both parties before work commences.

3. Client Obligations

When engaging our services, you agree to:

Provide accurate information – supply complete and accurate data, requirements, and briefing materials
Timely communication – respond to requests for information, feedback, and approvals within reasonable timeframes
Access and resources – provide necessary access to systems, data, and personnel as required for the engagement
Legal compliance – ensure that any data or materials provided to us comply with applicable laws, including privacy and intellectual property laws
Authorised representative – ensure the person engaging our services has authority to do so on behalf of their organisation

Delays caused by failure to meet these obligations may result in adjusted timelines and additional costs.

4. Intellectual Property

Work product

Unless otherwise agreed in writing:

Client ownership – upon full payment, the client receives ownership of all custom deliverables created specifically for their engagement (e.g., custom models, reports, and documentation)
SIAGB licence – SIAGB retains the right to use general knowledge, techniques, methodologies, and skills gained during the engagement

Pre-existing IP

SIAGB tools and frameworks – any pre-existing tools, libraries, frameworks, or methodologies owned by SIAGB remain our property. Where these are incorporated into deliverables, we grant the client a non-exclusive, perpetual licence to use them within the scope of the project
Client materials – any pre-existing intellectual property provided by the client remains the client’s property

Open-source components

Where open-source software is incorporated into deliverables, it will be identified and subject to the applicable open-source licence terms.

5. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement.

Confidential information includes business plans, technical data, financial information, customer data, and any information marked as confidential
Exclusions – information that is publicly available, independently developed, or lawfully obtained from a third party is not considered confidential
Duration – confidentiality obligations survive for 3 years after the conclusion of the engagement, or longer where required by law
Permitted disclosure – either party may disclose confidential information where required by law, regulation, or court order, provided reasonable notice is given to the other party

6. Payment Terms

Quotations – all fees will be outlined in a proposal or Statement of Work prior to commencement
Invoicing – invoices are issued in accordance with the agreed schedule (typically monthly or upon milestone completion)
Payment due – invoices are due within 14 days of issue unless otherwise agreed in writing
Late payment – overdue amounts may incur interest at 2% per month on the outstanding balance
GST – all fees are quoted exclusive of GST unless stated otherwise. GST will be added in accordance with Australian tax law
Expenses – any pre-approved out-of-pocket expenses will be invoiced at cost

7. Warranties and Disclaimers

We will perform our services with reasonable care, skill, and diligence consistent with industry standards
We warrant that we have the right to provide the services and grant the licences described in these Terms

To the maximum extent permitted by law:

Our services are provided “as is” with respect to any third-party tools, platforms, or technologies used
We do not guarantee specific business outcomes, revenue increases, or performance metrics unless explicitly stated in a Statement of Work
AI models and solutions may require ongoing tuning and maintenance; performance may vary based on data quality and environmental factors

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees or rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

8. Limitation of Liability

To the maximum extent permitted by law:

SIAGB’s total liability for any claim arising out of or in connection with an engagement is limited to the total fees paid by the client for that specific engagement
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunity, or goodwill
We are not liable for delays or failures caused by circumstances beyond our reasonable control, including but not limited to third-party service outages, changes in laws, or force majeure events

9. Indemnification

You agree to indemnify and hold SIAGB harmless from any claims, losses, or damages arising from:

Your breach of these Terms
Your provision of inaccurate, incomplete, or unlawful data or materials
Any infringement of third-party intellectual property rights caused by materials you provide
Your use of deliverables in a manner not contemplated by the engagement scope

10. Termination

By either party

Either party may terminate an engagement by providing 14 days’ written notice to the other party.

By SIAGB

We may terminate an engagement immediately if:

The client breaches these Terms and fails to remedy the breach within 7 days of written notice
The client fails to pay invoices within 30 days of the due date
Continuing the engagement would require us to act unlawfully

Effect of termination

Upon termination:

The client will pay for all work completed up to the termination date
SIAGB will deliver all completed and in-progress work product (subject to payment)
Confidentiality and intellectual property obligations survive termination

11. Website Use

When using the SIAGB website, you agree not to:

Use the website for any unlawful purpose
Attempt to gain unauthorised access to any part of the website or its systems
Reproduce, distribute, or modify website content without our written consent
Introduce viruses, malware, or other harmful material

All content on siagb.com.au – including text, graphics, logos, and images – is the property of SIAGB or its licensors and is protected by Australian and international intellectual property laws.

12. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia. Both parties submit to the exclusive jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last updated” date. For active engagements, material changes will be communicated directly.

Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms, please contact us:

SIAGB Melbourne, Australia

Email: hello@siagb.com.au Website: siagb.com.au